What We Do

It’s About Expertise.

Our job at 100% Helpdesk is help you through the three critical steps to succeeding online:

  1. Create an online strategy that matches your vision
  2. Implement your online strategy
  3. Manage your online technologies

In each of these three phases, we want to guide you through, keeping an eye on the technology so that you don’t have to worry about it.

Your job is to know your business vision and our job is to make it work online.

In our industry, the things we do are often referred to as “web design” and “hosting,” but these descriptions don’t tell the whole story.

Web Design is a refers to the building of websites, and that often includes ideas about branding and marketing. Or more accurately, a website designer can implement your branding and marketing. Additionally, web design tends to include programming work and database design. The skill sets required to do all of these things require a team. One person can’t do it all. There are several specialties hidden inside the term “web designer.”

By helping business owners make decisions about which online technologies to use or how to use them, we make the implementations easier. Easier means less expensive, less time to deploy, fewer complications, and fewer breakdown. Easier means higher productivity from the start.

We manage websites and servers for clients. These may be simple or complex WordPress based websites, custom Java J2EE sites, custom Linux servers, Microsoft IIS websites or various other specialized configurations. Our team is familiar with a wide range of Internet technologies in order to provide both breadth and depth of expertise to our clients.

In addition to website management, we also spend time with clients on strategic planning. Our planning contribution always has an eye on technology, but for the purpose of supporting the goals of the business. The technology in your business should not have goals of its own – only goals that support and enhance the overall enterprise. We have the necessary experience to be able to meet with business owners or their management teams to help set the direction for the company.

Our goal is to leave you with peace of mind, knowing that good decisions are being made, industry best practices are being followed, and that you are not being left vulnerable because of things that are beyond your expertise.

How Can We Bring You Peace of Mind?